Who we are
We are 9 Rang.
Information We Collect
We collect information to provide a seamless shopping experience. This includes:
Technical Data: Your IP address, browser type, device information, operating system, and how you interact with our website (using cookies and tracking technologies).
Personal Identity Data: Name, shipping address, billing address, email address, and phone number provided during checkout or account registration.
Transaction Data: Details about products you searched for, items added to your cart, and history of products purchased from our store.
How We Use Your Information
We use the collected data for specific operational and business purposes:
Website Improvement: To analyze site traffic and performance, helping us optimize our online store layout and user experience.
Order Fulfillment: To process your transactions, manage payments, and ensure reliable, secure shipping of your orders across India.
Customer Support: To assist you with product inquiries, order tracking, returns, or exchange requests.
Marketing Communication: To send you updates regarding new collections, special offers, or newsletters (only if you have explicitly opted in or subscribed). You can opt out at any time.
Data Protection and Secure Payments
Your security is our absolute priority.
Data Security: We implement a variety of industry-standard security measures (such as SSL encryption) to maintain the safety of your personal information when you place an order or enter your details.
Payment Safety: We do not store your credit card, debit card, or net banking credentials on our servers. All financial transactions are processed through fully encrypted, secure payment gateways to ensure 100% safe checkout.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners who assist us in operating our website and serving you, including:
Marketing Services: Authorized tools (like email marketing platforms) used strictly to distribute our newsletters or promotional updates with your consent.
Logistics Partners: Reliable third-party courier services to fulfill nationwide delivery to your doorstep.
Payment Processors: Encrypted payment gateways to securely handle transaction authorizations.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember and process the items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though doing so may disable some features of our online store.
Your Rights
You have the right to:
Opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our newsletters.
Access, update, or correct the personal information we hold about you.
Request the deletion of your personal account data, subject to necessary transaction tracking and legal compliance requirements.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted directly on this page with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Email: support@9rang.in